Slammed at the rush.
Still answering.
The phone rings hardest exactly when nobody can touch it — mid-rush, hands full, line out the window. ServiceRelay answers every call, takes the reservation, answers the where-are-you-parked question, and captures the catering lead that's worth more than the whole lunch service.
Built for the kitchen that never has a free hand.
Reservations, catering leads, and the questions that eat your rush — covered.
Serving and the towns around it.
Where does AI actually fit in a restaurant or food truck?
On the phone you can't answer. The AI picks up mid-rush, handles the reservations and the hours-location-menu questions, and treats the catering call like the four-figure lead it is — qualified, quoted, and followed up. The food, the line, and the service stay yours.
- 12:20 PM · 'do you cater for 60?' rang out mid-rush. That call was worth more than the lunch.
- 'Where's the truck today?' — thirty times a day, answered by whoever has a free hand. Nobody has a free hand.
- The private-party inquiry from Tuesday never got a callback. They booked the place down the street.
What does it handle for every kitchen?
The baseline kit — the calls, bookings, and follow-through every busy service bleeds without. Each piece writes into the systems you already run.
Every call answered
Mid-rush, prep hours, closed Mondays — the agent picks up as your front-of-house, every time it rings.
Reservations handled
Party size, time, the big-table request — booked straight into the reservation system or the book you already run.
The questions, answered
Hours, location, parking, gluten-free options — the questions that eat your staff's day get answered instantly, in your voice.
Catering quotes that get chased
Every catering and event quote gets a follow-up cadence the moment it goes out — until it books or says no.
Confirmations that hold tables
Reservation confirmations and event-deposit reminders fire on their own, so the eight-top actually shows.
Reviews on autopilot
The review ask goes out after the meal, while it was still the best thing that happened that day.
What does it do that only matters in food service?
The pieces configured around the rush, the truck, and the catering pipeline — because that's where food-service money actually leaks.
Catering & event intake
Headcount, date, budget, dietary notes — captured on the first call and quoted fast, because that caller is dialing your competitor next. This is the highest-dollar call your phone gets.
Where's-the-truck autopilot
Today's location, hours, and menu answered instantly on every call and text — and pushed to the regulars who asked to be told where you'll be.
Rush-hour overflow
When the line's out the door, every call still gets answered — reservations booked, questions handled, and the only interruptions are the ones you asked for.
What does a real call sound like?
This is the shape of it — your menu, your hours, your voice. Configured to how your kitchen actually runs, not a generic answering script.
Hi — do you guys cater? We've got an office thing for about 50 people next month.
We do — and 50 is right in our range. What's the date, and are you thinking drop-off or do you want us serving on-site?
The 15th, at our office in town. Probably drop-off — but what does on-site run?
I'll have both priced in the quote. Anything we should plan around — vegetarian, gluten-free counts?
Maybe five vegetarians, one gluten-free. Rough guess.
Noted. You'll have a quote with drop-off and on-site options by end of day, and I'm holding the 15th while you decide. What's the best email for it?
- Catering lead logged — 50 heads, the 15th, drop-off vs on-site quote requested
- Date tentatively held on the calendar you already run
- Quote follow-up cadence armed for the moment it goes out
- You get the text: "Catering lead — 50 ppl office lunch, quote promised EOD."
All of that — the booking, the log, the texts — is the automation engine behind the agent doing its job the second the call ends. The agent is one piece of the suite; the follow-through is the rest.
The pieces restaurants & food trucks shops start with.
Each one stands alone — buy the piece that's bleeding the most and add the rest when it's earning its keep. See all plans · price your build →
Industry voice agent
A proven agent for your trade — start from the standard build (say, roofing) and customize it to how you answer.
Lead funnel build-out
A web form feeding leads straight into your CRM or process, with the follow-up cadences built around how you sell.
Connected site
Everything in the starter, wired to the systems you already run — booking, CRM, the tools your leads flow into.
What owners ask before they buy
Will callers know it’s AI?
It answers in your restaurant's voice and handles the call naturally. Most callers notice one thing: somebody finally picks up during the rush.
Does it work with Toast, Square, Clover, or our reservation system?
If it has an API, we wire it — reservations, bookings, and catering leads land in the system you already run instead of on a sticky note by the register.
We’re a food truck — the answer changes daily. Can it keep up?
That's the design. You update today's location and hours once — a text from you is enough — and every call and message gets the right answer all day.
Can it take orders?
It's built for the calls around the order: reservations, catering, events, hours-and-location. Phone orders can route to the counter or to your online ordering link — we set the rule that fits how you run.
How fast can it be answering?
Days, not months. It starts from a proven build and gets configured to your menu, your hours, and your voice on a call with us.
What does it cost?
The voice agent is $99/mo (usage overages billed to you). Everything else is à la carte — start with the piece that's costing you the most covers. Full pricing is on the pricing page.
Also built for: Salons & barbers · Med spas · all industries · the five systems
The rush isn't slowing down. The phone can keep up now.
Tell us how your kitchen runs and we'll show you the agent picking up live — your menu, your hours, your voice.